Sales Representative

Tasks required:

  • Handle inbound and/or outbound calls to offer and educate the customers on the benefits of the products and/or services of the client to promote sales
  • Cold call prospects to sell the products and services of the client 
  • Provide information about product’s features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Email clients to answer any questions, schedule meetings with a salesperson, or reschedule meetings as needed
  • Communicate customer and prospect product pain points to appropriate departments
  • Maintain a well-developed pipeline of prospects
  • Develop strong, ongoing relationships with prospects and customers
  • Upsells customers to larger products, more extensive packages, or higher priced services
  • Keep detailed record of call logs and enter data accurately and consistently into the company’s database
  • Must have the ability to create responses aligned with the company’s messaging and drive the conversation to an appointment
  • Generate and source out leads through various channels
  • Other ad hoc tasks that would be assigned


  • Proven work experience as a virtual Sales Representative is required
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Experience in B2B and/or B2C sales
  • Ability to call, connect, and interact with potential customers
  • Knows how to craft responses and do meaningful conversations
  • Clear and concise communicator with a neutral English accent and effective verbal communication skills
  • Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision
  • Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
  • Ability to work independently and in a team-oriented environment
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