Sales Account Manager


  • Communicate directly with the customers via inbound and outbound sales and customer support emails
  • Foster and develop relationships with customers/clients
  • Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
  • Act as the point of contact and handle customers’ individual needs
  • Generate new business using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Report on the status of accounts and transactions
  • Set and track sales account targets, aligned with company objectives
  • Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
  • Suggest actions to improve sales performance and identify opportunities for growth
  • Generate and source out leads through LinkedIn and other channels
  • Other ad hoc tasks that would be assigned

Requirements and Skills: 

  • At least 1-2 years of proven work experience as a Sales account manager or Sales account executive
  • Hands on experience in sales and an ability to deliver excellent customer experience
  • Business acumen with a problem-solving attitude
  • Experience working with B2B clients
  • Prior experience in generating leads and using lead generation platforms
  • Background working with clients in the IT consulting niche or IT Industry is a huge advantage. Preferably clients based in Singapore
  • Excellent telephone manner for making initial contact and for ongoing communication with customers and business associates
  • Knowledge of CRM software and MS Office
  • Understanding of sales performance metrics
  • Excellent command of the English language, verbal and written
  • Self-disciplined and organized; able to consistently hit daily and monthly targets with limited supervision
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