Core Competencies:
- Ethics. Works with integrity; Upholds organizational values
- Dependability. Follows instructions, and responds to management direction; results oriented and committed to achieving objectives and tasks as required
- Teamwork and Collaboration. Exhibits objectivity and openness to other’s views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively
- Professionalism. tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration; Accountable for all actions and decisions
- Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values
- Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
- Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results
Job Overview:
The Ecommerce and AI Specialist will manage and optimize our online sales channels across Amazon, Shopify, Faire, and Alibaba, while also sourcing and managing suppliers to ensure a consistent and high-quality product offering. This role requires a combination of ecommerce expertise, supplier management, and AI-driven optimization strategies to enhance sales and streamline operations.
Key Responsibilities:
- Manage and optimize the company’s online stores on Shopify, Amazon, Chewy, Faire, RangeMe.
- Create, update, and enhance product listings with compelling descriptions, researched keywords, and visuals.
- Monitor store performance, sales trends, and customer feedback to identify growth opportunities.
- Coordinate with marketing team to run promotions, ads, and AI-driven campaigns.
- Use AI-driven analytics to optimize listings, marketing campaigns, and customer engagement.
- Integrate chatbots or virtual assistants to improve customer experience and response time.
- Manage relationships with suppliers to ensure quality, cost efficiency, and timely delivery.
- Track ecommerce KPIs, including traffic, conversion, and sales performance across all platforms.
- Provide actionable insights for product, pricing, and marketing decisions.
Requirements:
- Bachelor’s degree in Business, Marketing, Supply Chain, or related field.
- 2+ years of experience in ecommerce management with platforms like Shopify, Amazon, Chewy, Faire, RangeMe .
- Proven experience in supplier sourcing and negotiation (especially via Alibaba or global vendors).
- Knowledge of AI tools for ecommerce, analytics, and marketing automation.
- Strong understanding of SEO, product listing optimization, and online marketplace best practices.
- Data-driven, analytical mindset with excellent problem-solving skills.
Ideal Candidate’s Attributes
- Experience in running Amazon PPC or other marketplace advertising campaigns.
- Familiarity with inventory management and supply chain processes.
- Basic knowledge of AI integrations or automation for ecommerce.
