Core Competencies:
- Ethics. Works with integrity; Upholds organizational values
- Dependability. Follows instructions, and responds to management direction; results oriented and committed to achieving objectives and tasks as required
- Teamwork and Collaboration. Exhibits objectivity and openness to other’s views; Gives and welcomes feedback; Contributes to building a positive culture. Communicates effectively
- Professionalism. tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration; Accountable for all actions and decisions
- Organizational Support. Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values
- Quality Management. Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
- Decision Making. Analyzes each situation, looking for opportunities to make any situation more beneficial for the company. Participates effectively in communication to achieve optimum results
Job Overview:
We are looking for a dynamic and creative Content and Engagement Coordinator to join our team. In this role, you will be responsible for developing and managing content across digital channels while actively engaging with our online community. The ideal candidate is a strong communicator with a passion for content creation, brand storytelling, and community building.
Key Responsibilities:
- Create, curate, and schedule engaging content for social media, blogs, email newsletters, and other platforms
- Monitor and respond to audience interactions across social channels, fostering meaningful conversations and community growth
- Collaborate with marketing and design teams to ensure content aligns with brand voice and campaign goals
- Manage content calendars and ensure the timely delivery of content across platforms
- Track and report on engagement metrics, providing insights and recommendations for improvement
- Support campaigns and events through content planning and audience outreach
- Stay current on digital trends, platform updates, and best practices in content and community engagement
Requirements:
- Bachelor’s degree in Marketing, Communications, Media, or a related field
- Proven experience in content creation and community or social media management
- Excellent writing, editing, and communication skills
- Strong understanding of social media platforms (e.g., Instagram, Facebook, LinkedIn, X/Twitter, TikTok) and engagement tactics
- Familiarity with content scheduling tools (e.g., Buffer, Hootsuite, Later)
- Basic understanding of analytics tools (e.g., Meta Insights, Google Analytics)
- Creative mindset and ability to work both independently and collaboratively
Nice to Have:
- Experience with email marketing tools (e.g., Mailchimp, Klaviyo)
- Basic design skills (e.g., Canva, Adobe Creative Suite)
- Knowledge of SEO and digital content strategy is a plus
